Marketplace Seller Terms
Last updated: 2026-08-27
Before listing items (including second-hand), accept the marketplace terms:
- Accurate descriptions: condition, defects, size, authenticity; representative photos
- Accurate seller identity: disclose whether you act as a private individual or as a trader / professional when required; no fake identity for listings or payouts
- Ship via Shippo labels within the listing timeframe; default 5 business days
- Share minimum delivery data with Shippo/carrier to fulfil shipping
- Select or offer shipping insurance per listing settings (basic / premium / none)
- 14-day return / withdrawal policy where the buyer is a consumer
- Seller payouts: hold until delivery confirmation / dispute window; target release (counsel-pending) within ~2 rolling business days via Stripe Connect when available (see SLA)
- Platform commission and buyer-protection fee per public marketplace config
- No illegal goods, counterfeits, or prohibited content (DSA / acceptable use)
- False descriptions or identity abuse may trigger listing removal, payout holds, and remedies under the Terms / Acceptable Use Policy
By accepting, you also confirm you have reviewed the full Terms of Service, Shipping Policy, and Service Level Agreement.